Your Safety Matters To Us
Our Alert solution provides members access to the largest National network of organisations, each one experts in their fields across all services.
24/7 Accidental Emergency Assistance
As a member of our accidental emergency assistance service you will have access to the largest fleet of ambulances and helicopters, including, but not limited to Netcare 911 and ER24. You will also have access to the EVAC24 call centre which will dispatch the closest ambulance/helicopter to take you to the most appropriate hospital to meet your needs.
Emergency transportation as well as Guaranteed Acceptance into hospital up to R10 000 (most of SADEC Region coverage) Evacuation done by ambulance, helicopter or fixed wing planes, (T’s + C's apply)
24/7 Security Emergency Assistance
The security emergency assistance provides members access to the largest National network of organisations, each one experts in their fields across all services. With a 24 hour dedicated emergency services the control room will call you on your device to determine the type of emergency and will dispatch the relevant emergency service to your exact location. Life Alert works on most GSM networks across South Africa.
Access to a national network of more than 150 companies with trained armed responders across South Africa, so no matter where you are in the country, you will be monitored and assisted in your emergency situation
Private Security companies, Fire and Rescue, Advanced Life Support and Accident services, Neighbourhood and Farm Watches in rural areas as well as SAPS. Call out cost of Security services included in your monthly subscription
This product is underwritten by GENRIC Insurance Company Limited (“GENRIC”). GENRIC is an authorised financial services provider and registered short-term insurer.
*The full policy is available upon request from Life Alert.