24/7 Security Emergency Assistance
The security emergency assistance provides members access to the largest National network of organisations, each one experts in their fields across all services. With a 24 hour dedicated emergency services the control room will call you on your device to determine the type of emergency and will dispatch the relevant emergency service to your exact location. Life Alert works on most GSM networks across South Africa.
Access to a national network of more than 150 companies with trained armed responders across South Africa, so no matter where you are in the country, you will be monitored and assisted in your emergency situation
Private Security companies, Fire and Rescue, Advanced Life Support and Accident services, Neighbourhood and Farm Watches in rural areas as well as SAPS. Call out cost of Security services included in your monthly subscription
This product is underwritten by GENRIC Insurance Company Limited (“GENRIC”). GENRIC is an authorised financial services provider and registered short-term insurer.
*The full policy is available upon request from Life Alert.
We are Always Ready to Assist Our Clients24/7 Tracking and Emergency Response Services
24/7 Accidental Emergency Assistance
As a member of our accidental emergency assistance service you will have access to the largest fleet of ambulances and helicopters, including, but not limited to Netcare 911 and ER24. You will also have access to the EVAC24 call centre which will dispatch the closest ambulance/helicopter to take you to the most appropriate hospital to meet your needs.
Emergency transportation as well as Guaranteed Acceptance into hospital up to R10 000 (most of SADEC Region coverage) Evacuation done by ambulance, helicopter or fixed wing planes, (T’s + C's apply)
How Does It Work?
Press the hidden panic button on your device in case of any emergency.
The panic app or device works anywhere a cellphone network is available
You are instantly located and tracked via your GPS co-ordinates. Simultaneously the closest emergency responders to your location will be noticed to react and assist you.
The control room calls you on your mobile phone or panic button to determine your emergency and dispatches either or both services: (Security or Accident Services)
At the same time the Call Centre will also communicate all the necessary personal information of the person in need to the response team. We have both Security and Accidental Medical Response across South Africa available.
In case of Accidental Emergency Transportation and Evacuation as well as Guaranteed Acceptance into hospital (mostly private hospitals)
Closest Security Services dispatched to your location. We have the highest number of security response available across Southern Africa and through our Community Alert services we also have people in many rural areas who can assist you when you are in need.